A full refund, simply.
Full refund when requested within 7 days of a payment. The full amount paid, including any included tax, is returned to the original payment method. Refunds do not cancel your subscription; you can stop renewal separately in Manage billing.
The window starts when your payment succeeds, including monthly and yearly renewals. Submit your request in your account within 7 days (168 hours) of that payment.
We verify the payment belongs to you and process eligible refunds automatically. Payments requiring additional checks are saved for review. Your account shows whether the refund is processing, refunded, or needs review. A processing refund has not finished yet.
Previously refunded amounts are counted toward the full refund, so you cannot receive more than you paid. Payments outside the 7-day window can be submitted for individual review.
Account deletion is a separate action. Submit a refund request before deleting your account; a saved request can still be reviewed afterward.
Open refund controls →